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NHS administrative staff provide business support to clinical and non-clinical staff. The NHS must be well-organised and keep detailed records of patients and staff. Patients and other organisations need to be able to contact the NHS, to see or speak to the right person who can give them the help they need.

Admin roles include:

  • clerk
  • health record staff
  • receptionist
  • secretary/typist
  • medical secretary/personal assistant
  • telephonist

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