PLEASE NOTE- THIS TRAINING WILL BE HELD ON ZOOM DETAILS OF THE TRAINING WILL BE SENT NEARER TO THE TIME
This course will cover many issues in relation to customer service and communications in a fun and interactive way, using an actor workshop and real life scenarios from GP practice. The delegates will learn about communication skills, behaviour patterns and how to establish a patient centred service within their practice. The main training resource will be audio telephone calls between a receptionist and a patient.
The aim of this course is for each delegate to achieve a level of self-awareness, so their behaviour, thinking and service can be adapted to differing situations, ensuring a consistently excellent patient journey.
Course Objectives:
By the end of this training course, participants will be equipped to:
<ul>
<li>Improve listening and questioning skills</li>
<li>To understand a communication model</li>
<li>To apply the eight stages of success to actor audio scenarios</li>
<li>To empathise with the patient experience</li>
<li>To learn the SBAR hand over tool</li>
<li>Refresh knowledge around active signposting and social prescribing</li>
<li>To apply certain communication tools to help with dealing with patients/relatives with challenging behaviours</li>
<li>To be self aware and ready to change ones own behaviour</li>
</ul>

Communication, Customer Service and Dealing with Challenging Behaviours

This session offers a chance to revisit childhood and adult immunisations as well as providing updates on any changed which are due in that given year.It will cover changes in the immunisation programme, side effects and contradictions.This session will look at the scenarios on incomplete immunisations.

Immunisation Update - Adults and Children

As key leaders in the healthcare setting, you play a crucial role in the successful operation of your practice, ensuring that patient care is delivered efficiently and effectively.
Together, we will explore best practices, share real-world experiences, and empower you to lead your practice toward excellence in both patient satisfaction and operational performance.
This unique and bespoke course has been written and designed for individuals in General Practice and is based upon the principles of primary care, for anyone who has been promoted to the role through promotion or for managers who are keen to take a holistic refresher course.
&nbsp;The course is made up of 5 face to face modules, held monthly covering:
<ul>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Working in General Practice, past, present and future&nbsp; &nbsp; </li>
<li>&nbsp; &nbsp;The Manager and their Practice</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commissioning and ICB / ICS infrastructure</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing people and self-management</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Overview of practice finance</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regulation and compliance in General Practice</li>
<li>&nbsp; &nbsp; &nbsp; Premises – financial complexities and legal obligations</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clinical governance and safeguarding service delivery</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing in a climate of finite resources</li>
<li>&nbsp; &nbsp; &nbsp;&nbsp;Development in facilitating and supporting practice development</li>
</ul>
This is a 5 day course and it is expected that you attend all 5 days. Please see below the dates for this course:
Day 1 - Tuesday 6th May
Day 2 - Tuesday 27th May
Day 3 - Tuesday 17th June
Day 4 - Tuesday 29th July&nbsp;
Day 5 - Tuesday 26th August&nbsp;
https://www.youtube.com/watch?v=0otsiCB30vs

The Essentials of Practice Management 

The escalation in number of complaints received in general practice is chocking practices. It is multifaceted, involving systemic pressures, staffing and communication challenges, and increased patient expectations. Addressing these issues requires comprehensive strategies to enhance healthcare delivery and patient satisfaction.
Effective complaints management is essential in a general practice setting to maintain patient trust, improve service delivery, and foster a positive working environment for staff. This training brings a structured approach to give delegates the skills to better manage complaints, focusing on diffusing and de-escalating tensions that lead to complaint, empowering individuals within the general practice setting to address challenging situations, developing a comprehensive understanding of complaints management, and building confidence in responding appropriately.

Master the Arts of Complaints Management 

We are excited to offer a 3-Day course which covers foundation diabetes.
These sessions will be interactive and practical sessions giving you the confidence to work with and manage your diabetes patients which will include the initial review, tailored lifestyle approach, oral medicaion and injectable starts.&nbsp;
All 3 days of this course must be attended in order to recieve a certificate of completion. Please see the dates below -
<ul>
<li>Thursday 8-May-25</li>
<li>Friday 9-May-25</li>
<li>Friday 23-May-25</li>
</ul>
Day 1 &amp; 2 includes -
<ul>
<li>How to diagnose?</li>
<li>Understanding the results- Hba1c, Cholesterol, ACR and EGFR</li>
</ul>
Introducting the 9 care process, these include:
<ul>
<li>The Foot Checks&nbsp;</li>
<li>Physical Measurements - BP/Waist/Weight/Height</li>
<li>Eye Care&nbsp;</li>
<li>ACR- Why is this so important?</li>
<li>Smoking - Do Not Ignore</li>
</ul>
Day 3 includes -
<ul>
<li>&nbsp; &nbsp; &nbsp; Diet and lifestyle in detail – how our education can make a difference</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;The diabetes consultation – how to manage this- working smarter</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Motivational interviewing</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Think Multi Morbidity – we discuss CKD, Cholesterol, Hypertension,</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Think health inequalities- how can we address them</li>
<li>&nbsp; &nbsp; &nbsp; &nbsp;RULES; Hypo, Driving, &amp; Sick day&nbsp;</li>
</ul>
&nbsp;

Foundation Diabetes - An Exciting Journey into better Diabetes Care 

Please note all three dates are to be attended in order to complete The Care Certificate. The dates are as follows:Day 1 - Thursday 8-May-25Day 2 - Friday 23-May-25Day 3 - Thursday 5-June-25Details on how to access day 2 and 3 will be sent to you.This course covers non statutory/mandatory standards of Care Certificate, there is an emphasis on accountability/ delegation and ways of working and understanding uniqueness of working in general practice.Learners receive a portfolio with GP based activities and guidance for how to complete, and requirement for work based assessment to ensure the attitudes beliefs and behaviours are evidenced in daily practice.

Care Certificate - Cohort 2

Practice Nurse Forum &amp; Nursing Hot Topics AHD
Hot Topics is a new educational initiative from the Primary Care Workforce Academy (PCWA), bringing relevant, timely clinical and practice-based updates directly to your borough's PLT.
Each session features talks designed to support continuous learning and best practice across primary care teams.
&nbsp;
Date: Thursday 8th May 2025
Time: 12:00pm - 17:00pm (Please join us for a lunch at 12:00pm)
Venue: The Manor at Bickley, Thornet Wood Road, Bickley, Nr. Bromley, Kent, BR1 2LW England
Room: The Billiard Suite
&nbsp;
Nurse Forum - 12:00pm - 1:30pm
12:00pm – 12:15pm – Lunch and Welcome&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; BETH Lead Nurses
12:15pm – 12:35pm – Bromley Healthcare Bladder and Bowel Formulary&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Sue Sidey – Bromley healthcare bladder and bowel service.
12:35pm - 12:55pm – LBB Smoking Sessation&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Anne Clarke – Public health programme lead- Tobacco, London Borough of&nbsp; &nbsp;Bromley
12:55pm – 1:10pm – SEL COVID-19 Medicine Delivery Unit (CMDU&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Penny Minchin – Matron for SELVIS
1:10pm – 1:20pm - A Thank you to Sharon Powell
1:20pm – 1:30pm – AOB
&nbsp;
Nursing Hot topics - 2:00pm - 5:00pm&nbsp;
2:00pm -2:40pm - Tissue Viability lower limb update –&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Gill Harman, Tissue Viability Nurse
2:40pm - 3:15pm – A whistle-stop tour for travel in practice! -&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Jane Chiodini, Travel Health Specialist Nurse
3:15pm - 3:30pm – Tea Break
3:30pm - 4:10pm - Lung Disease&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Nicola de Lobel, Lung Cancer Clinical Nurse Specialist KCH
4:10pm - 4.50pm - Prostate&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Louisa Fleure, Prostate Cancer Clinical Nurse Specialist GSTT
&nbsp;

Nurse Hot topics - Bromley AHD

Date: Thursday 8th May 2025
Time: 13:15pm - 17:00pm (Please join us for a sandwhich lunch at 13:15pm)
Venue: The Manor at Bickley, Thornet Wood Road, Bickley, Nr. Bromley, Kent, BR1 2LW England
Room: The Garden Suite
&nbsp;
Negotiation and Communication Training for in General Practice
Strong communication and effective negotiation are at the heart of every successful general practice team. Whether you are managing patient expectations, collaborating with colleagues, coordinating care with external providers, or navigating internal challenges—how we communicate and negotiate can significantly impact both team dynamics and patient outcomes.
This training is designed to help you build confidence and competence in these essential skills. We will explore how to communicate clearly and respectfully, manage difficult conversations, handle conflict constructively, and negotiate in a way that supports positive outcomes for all parties involved.
As a practice team, your ability to work together efficiently—and communicate with empathy and professionalism—creates a positive experience for patients and a healthier working environment for you! Whatever your role in practice, these skills are vital.
By the end of this session, you will be equipped with practical tools and techniques to strengthen collaboration, reduce misunderstandings, and approach conversations and negotiations with clarity and confidence.
&nbsp;
&nbsp;

Bromley Non-clinical AHD - Negotiation & Communication in General Practice

Hot Topics is a new educational initiative from the Primary Care Workforce Academy (PCWA), bringing relevant, timely clinical and practice-based updates directly to your borough's PLT.
Each session features talks designed to support continuous learning and best practice across primary care teams.
This session is open to all primary care staff working in Bromley.
Date of Event: Thursday 8th May 2025
Time: 13:15pm - 17:00pm (Please join us for a sandwhich lunch at 13:15pm)
Venue: The Manor at Bickley, Thornet Wood Road, Bickley, Nr. Bromley, Kent, BR1 2LW England
&nbsp;
What's on the Agenda?
Join us for a series of essential updates and thought -provoking sessions on:
Diagnosis and Management of NAFLD/MASLD in Primary Care&nbsp;
An Introduction to AI in Primary Care
Managing Obesity and GLP-1’s
Asthma Update
Please note: Full session timings, speaker names and bios will be shared closer to the date.
&nbsp;
&nbsp;

Hot topics - Bromley AHD 

Please note - this is a 3 day course, all 3 dates must be attended in order to recieve a certificate of attendance-
Day 1 - Monday 12th May
Day 2 - Tuesday 13th May
Day 3 - Thursday 29th May
Description -
Enhance your impact in primary care with our asthma training course. With over 5.4 million people in the UK receiving treatment for asthma, it's vital to manage this condition effectively. This course provides up-to-date knowledge based on national guidelines (e.g., NICE, BTS/SIGN) to help you improve patient outcomes, reduce hospital admissions, and support self-management with personalised asthma action plans. Gain specialist skills valued in general practice and respiratory care, while meeting NHS expectations for chronic disease management.
Course Objectives -
<ul>
<li>Understand the prevalence and impact of asthma in the UK.</li>
<li>Explore the pathophysiology and immunological aspects of asthma, including key characteristics.</li>
<li>Learn the latest clinical guidelines for early and accurate asthma diagnosis and classification.</li>
<li>Develop personalised asthma management plans, incorporating both pharmacological and non-pharmacological approaches.</li>
<li>Address issues related to gaining and maintaining asthma control.</li>
<li>Gain knowledge on advanced therapies, including biologics and personalised medicine for severe asthma cases.</li>
<li>Master best practices for patient education, monitoring, and long-term asthma management.</li>
<li>Learn emergency management strategies for acute asthma exacerbations and reducing hospital admissions.</li>
</ul>
Learning Outcomes -
<ul>
<li>Understand asthma's prevalence, pathophysiology, and diagnostic guidelines.</li>
<li>Develop and implement personalised asthma management plans, including advanced therapies.</li>
<li>Apply best practices for patient education, monitoring, and emergency asthma management.</li>
</ul>

Confident Asthma Management

As you are aware as a smear taker you need to do an update every three years. This is an essential session as it will ensure you are kept up to date with all the latest cytology information. It is important that you attend and please keep your cameras on throughout as this is a mandatory session.

Cytology Update 

This study day gives you a foundation knowledge in COPD and is suitable for beginners and those needing an update. This is NOT the equivalent to undertaking a course in managing patients with COPD in your practice. You will revise the respiratory system and gain a better understanding of how the condition of COPD impacts on this and on the body more systemically. You will learn about the impacts of COPD as an inflammatory condition on other comorbid conditions.Aims of the session:<ul class="tight" data-tight="true"><li>Knowing how we assess for a correct diagnosis</li><li>Gaining an overview of diagnosis and treatment guidelines including NICE and GOLD</li><li>Understanding what a good COPD review looks like - Comorbid Condition Awareness</li><li>Smoking depression scoring, inhaler technique and nutrition</li><li>Showing personalised action plans (PAPs)</li><li>Treatment - Stepping up and Stepping down</li><li>Understanding responsible prescribing</li><li>Emergency Care - are rescue packs appropriate?</li><li>End of Life Planning</li></ul>

Update on COPD Management for Primary Care 

This study session aims to provide you with the foundational knowledge and skills required to begin to safely and effectively obtain adult venous blood samples.
Learning Outcomes:
By the end of the session, you will be able to:
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify and discuss the key principles of safe phlebotomy
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply the knowledge of the anatomy of the arm and veins to safely obtain venous blood samples&nbsp; 
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate your skills on a simulator
All learners MUST have a nominated supervisor who will assess their practice and sign off their competency booklets
This half day training session covers the key principles of phlebotomy, including legal and professional considerations, basic anatomy and physiology, drawing technique, how to assemble and use the equipment, infection prevention and control, order of draw, labelling and documentation, and overcoming difficult veins.

Phlebotomy 

13:00 – 13:10 – Intro to the SEL Gynaecology Network and Key updates with Rachel King, SEL APC Network Lead – Gynaecology, Urology and General Surgery &amp; Hannah Scott, SEL APC Network Manager – Gynaecology, Anaesthetics and Theatres13:10 – 14:25 – Menopause and HRT with Mr Shiaam Thava, Consultant Obstetrician and Gynaecologist working at Princess Royal University Hospital14:25 – 14:30 – BREAK14:30 – 15:30 – Urogynae with Dr Angie Rantell Consultant Nurse, Urogynaecology at King's College Hospital NHS Foundation Trust15:30 - 16:00 - ICB Talk

Southwark Women's Health PLT 

Empowerment and creating a positive working environment contribute to employee retention. The onboarding and induction processes undoubtedly contribute to this too. During this engaging session, you will learn how to enhance employee retention in your organisation.
&nbsp;
Aims of the session:
<ul>
<li>Understand the significance of the onboarding and induction processes in relation to employee retention</li>
<li>Appreciate the need to promote a good work-life balance&nbsp;</li>
<li>Understand what you can do to empower employees in the workplace&nbsp;</li>
<li>Learn how to create a positive workplace culture&nbsp;</li>
<li>Understand the link between communication and retention</li>
</ul>

Employee Retention

We are excited to offer a virtual 3 day course which covers foundation diabetes. These sessions will be interactive and practical sessions giving you the confidence to work with and manage your diabetes patients which will include the initial review, tailored lifestyle approach, oral medication and injectable starts. All 3 days of this virtual course must be attended in order to receive a certificate of completion. Please see the dates for this course below -Friday 16-May-25Tuesday 27-May-25Friday 30-May-25Day 1&amp;2 includes -<ul><li>How to diagnose?</li><li>Understanding the results- Hba1c, Cholesterol, ACR and EGFR</li></ul>Introducing the 9 Care Processes, these include:The Foot Checks Physical Measurements - BP/Waist/Weight/Height Eye CareACR - Why is this so important?Smoking- Do Not Ignore Day 3 Includes -<ul><li>Diet and lifestyle in detail - how our education can make a difference </li><li>The Diabetes Consultation - we discuss CKD, Cholesterol and Hypertension</li><li>Think health inequalities, how can we address them</li><li>RULES: Hypo, Driving and Sick Day</li></ul>

Foundation Diabetes - An Exciting Journey into better Diabetes Care

This hands-on face to face training program will equip you with essential advanced assessment techniques, allowing you to confidently and accurately evaluate patients, leading to informed clinical decisions, and provide comprehensive care.
Led by experienced clinical educators, the sessions blend theory with practical skills, using real-world scenarios and interactive workshops to solidify your learning.
If you are intrseted in booking this course but not sure if this course will be applicable please book anyways. We will contact you if the booking is not appropriate.&nbsp;

 Advanced Practitioner Masterclass -  Musculoskeletal (Day 5)

This is a 2 day course both days must be attended in order to receive a certificate of attendance. Day 1 - Monday 19th May Day 2 - Tuesday 20th May Description -With increasing demand for contraceptive services in General Practice, this course equips clinicians with the skills to confidently counsel and manage contraception safely. Enhance your understanding of different methods, prescribing practices, and assess your competency in delivering this vital care.Course Objectives -<ul><li>Understand the most commonly used contraceptive methods.</li><li>Provide safe, tailored contraceptive advice and care.</li><li>Confidently counsel patients on their options.</li><li>Assess their own competency in offering contraception within their role.</li></ul>Learning Outcomes -<ul><li>Understand contraceptive methods and mechanisms by describing various options, their mechanisms of action, and their role in preventing pregnancy and, in some cases, sexually transmitted infections.</li><li>Provide tailored contraceptive care by adapting advice to align with individual health needs, cultural considerations, and personal preferences.</li><li>Practice non-judgmental history-taking by conducting compassionate, open conversations to ensure safe and appropriate contraceptive choices for each individual.</li><li>Assess safety and risk factors by applying UKMEC guidelines to evaluate the suitability, risks, and contraindications of different contraceptive methods.</li><li>Manage routine contraceptive care by demonstrating competence in assessing patients, providing safe prescribing, making referrals, and implementing failsafe measures.</li><li>Seek further support when needed by identifying when to escalate complex cases or safeguarding concerns and accessing appropriate resources and expert guidance.</li></ul>

Contraception for Beginners 2 Day Course 

This session explains to delegates the purpose of a complaints policy
- The NHS Complaints Procedure&nbsp;
- Who can make a complaint&nbsp;
- Agencies that may be involved in the complaint process
- How to investigate complaints&nbsp;
- The key points to confisder when handling a complaint
&nbsp;
The session will also investigate the need to identify emergent themes when dealing with complaints and the possibility of having to make changes to improve service delivery.
Aim of the course:
<ul>
<li>Understand the complaints procedure in detail</li>
<li>Learn the responsibilities of the complaints manager and responsible person</li>
<li>Understand why everybody in the organisation must know how to respond to a complaint&nbsp;</li>
<li>Learn how to analyse complaints to identify themes&nbsp;</li>
<li>Understand why accurate record-keeping in relation to complaints is essential&nbsp;</li>
</ul>

Complaint Management 

13:30 – 13:40 Update from George Verghese and Divanka Wijendra13:40 – 14:15 Fever / Malaria / TB for recently returned travellers with Dr Mauricio Arias - Consultant in Infectious Diseases and Microbiology, Lead for Infectious Diseases, Department of Infection Sciences, King's College Hospital14:15 - 14:35 Multi-drug resistant UTIs and antimicrobial stewardship for primary care with Dr Caoimhe Nicfhogarthaig - Consultant in Infectious Disease and Microbiology KCH14:35 – 14:55 Viral rashes in pregnancy with Dr Temi Lampejo (Consultant in Infectious Diseases and Virologist KCH)14:55 – 15:05 EOLAS, through which the SEL antibiotics guidelines can be accessed with Sabina Daboo - Senior Pharmacist, Medicines Optimisation (Lambeth)15:05 - 15:15 Infection Control update Lambeth with Meri Awudu - SEL Infection Control Nurse15:15 – 15:25 BREAK15:25 – 15:55 Hepatitis B and C update with Dr Kate Proctor -Hepatitis CCPL for Lambeth15:55 – 16:55 HIV update with Dr Ruth Harris - HIV CCPL16:55 - 17:00 Feedback and Close

Lambeth PLT - Infectious Diseases

Care Navigation training is now essential across South East London’s boroughs to meet rising patient demand, tackle workforce shortages, and enhance healthcare efficiency. This training ensures patients see the right person at the right time with minimal delays, reduces pressure on frontline staff and support teams, and improves overall patient experience and health outcomes.Course Objectives -<ul class="tight" data-tight="true"><li>Understand patient needs and perceptions to provide better support</li><li>Enhance your knowledge of the healthcare system for effective navigation</li><li>Ask the right questions to guide patients confidently and efficiently</li><li>Develop trusted solutions that add value to patient care</li><li>Identify and overcome common barriers in care navigation</li><li>Apply negotiation tools and tactics to help patients access the right services</li></ul>Learning Outcomes -<ul class="tight" data-tight="true"><li>Streamline healthcare services by effectively guiding patients</li><li>Enhance patient outcomes through informed decision-making</li><li>Reduce workload by directing patients to the right care efficiently</li></ul>

Mastering Care Navigation with Confidence

NMP Update - Elderly Care 

Hot Topics is a new educational initiative from the Primary Care Workforce Academy (PCWA), bringing relevant, timely clinical and practice-based updates directly to your borough's PLT.Each session features talks designed to support continuous learning and best practice across primary care teams.This session is open to all primary care staff working in the Greenwich area.Date of Event: Thursday 22nd May 2025Time: 14:00pm - 17:00pmVirtual: LivestormWhat's on the Agenda?Join us for a series of essential updates and thought -provoking sessions on:Asthma UpdateAI in Primary CareManaging Obesity and GLP-1’sInvestigation and Management of NAFLD/MASLD in Primary CarePlease note: session order is subject to change. Full session timings, speaker names and bios will be shared closer to the PLT date.Once registered, you will receive a confirmation email. Reminder emails will be sent on the morning of the event and one hour before the session begins, each with a joining link.

Greenwich PLT –  Hot topics 

The SELWDH “Diabetic&nbsp;Foot&nbsp;Check” training covers the basic principles of good&nbsp;foot&nbsp;care in diabetes and equips participants with the knowledge to provide diabetes&nbsp;foot&nbsp;care education to patients.
&nbsp;The training provides a comprehensive understanding of&nbsp;foot&nbsp;care in diabetes; participants will learn how to identify&nbsp;foot&nbsp;complications; understand their impact; and recognise the frequency and importance of&nbsp;foot&nbsp;checks in diabetes. It also covers the risk assessment process and the tools utilised in diabetes&nbsp;foot&nbsp;assessment. Participants will gain practical skills in performing a diabetes&nbsp;foot&nbsp;assessment independently using these tools.&nbsp;
&nbsp;The ‘Diabetic Foot Check’ training will be run in the SELWDH premises. The face-to-face training will be held as small, interactive groups (accommodating up to 12 people) including activities and a practical session.&nbsp;&nbsp;

Diabetic Foot Check - CC+

This meeting will be held on MS Teams&nbsp;
This forum is designed for advanced clinical professionals including ACPs, prescribers, FCPs, paramedics, physiotherapists, dieticians, and physician associates. Led by Aneal Aujla, this space offers a chance to connect with peers, share experiences, and support each other in navigating the fast-evolving world of general practice. Join us to build stronger networks and boost wellbeing across Bexley's advanced practice workforce. &nbsp;Dr. Eoin Mulroy- Consultant Neurologist with Lewisham University Hospital will be presenting on Migraines, the session has been organised through Pfizer.
&nbsp;

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