This interactive training workshop will help team members understand how to present compelling offers of employment to candidates to maximise the offer to acceptance ratio.
Content includes:
• When and how to present an offer of employment to maximise acceptances in a competitive and talent short job market
• Selling the opportunity on merit presenting the full benefits beyond just the salary
• Presenting career development pathways
• Negotiating (inc. when to consider flexible working or study support)
• Case studies of offers accepted and rejected
• Following up on rejected offers

Presenting Offers of Employment

NMP Update - Mental Health 

Men's Sexual Health
Please see session agenda as follows:
STI's: Revision for Primary Care, including:
<ul>
<li>When to test</li>
<li>Which test to use</li>
<li>When to refer</li>
<li>Current status of HIV?</li>
<li>MSM and Chemsex</li>
<li>Particular issues to consider</li>
<li>Which vaccines?</li>
</ul>
Short break
<ul>
<li>Male Genital Dermatology</li>
<li>Erectile Dysfunction</li>
</ul>

Men's Sexual Health

1-hour online workshop for Reception Team Leads and Practice Managers.
Good customer service is becoming increasingly important in modern-day General Practice to support a positive patient experience. With the introduction of Active Signposting, it is fundamental that all non-clinical staff within primary care consistently apply excellent communication skills with their colleagues and service users.
This course will allow the delegate to start to make positive moves towards addressing the important aspects of communication and customer service within the workplace. A customer service and call handling training session for your staff is pivotal to ensure everyone experiences positive change. Key to success will be your leadership, where you will be addressing quality assurance subjects, such as:
<ul>
<li>Understanding Change</li>
<li>Defining a set of quality standards.</li>
<li>Policies and procedures</li>
<li>Training</li>
<li>Personal development</li>
<li>Reward and Recognition</li>
<li>Operational Governance</li>
</ul>

Leading Your Team for Better Service Standards

BETH Pharmacy Forum&nbsp;
Tuesday 15th October 12.30-5pm
Northside House
Tweedy Road
Bromley&nbsp;
BR1 3WA
Agenda to follow

Bromley Pharmacy Forum

Contraception Update

The hour is designed to be a supportive session for networking, some clinical supervision. It will allow a safe space for those working within advanced practice to talk about any difficulties and get the opinion of others.

AP Clinical Supervision

<div><ul><li>1st presentation “Signs, symptoms, causes of psychosis; including Schizophrenia, Psychosis and depression, Schizoaffective disorder, Bi-polar Affective Disorder”</li> <li>2nd presentation “Signs, symptoms, causes of Affective Disorders; including Depression, Unipolar mania and Bi-polar Affective Disorder”. </li> Please note the above sessions will be an in-depth add on from the previous fundamental’s mental health session, so there will be some repetition if staff members decide to attend this one too.</div>

Psychosis and Bipolar Affective Disorder

This training will be held virtually. You will receive your access link and details one week before the date of the training
This session will explain the need to effectively prepare for a CQC inspection and then remain prepared. The session discusses the areas that the CQC look at during an inspection, whilst offering practical advice for organisations to ensure they are CQC compliant.
Objectives
<ul>
<li>Understand how to effectively prepare for a CQC inspection</li>
<li>Gain an overview of the fundamental standards of care</li>
<li>Understand CQC Key Lines of Enquiry and population groups</li>
<li>Learn what information you will need to have readily available during an inspection</li>
</ul>
Designed for Current, new and aspiring managers, registered managers and responsible persons.

Being CQC Ready

<h1>For people wanting to undertake phlebotomy</h1>
<h2>Whole days training covering</h2>
<ul>
<li>
<h3>What is phlebotomy.</h3>
</li>
<li>
<h3>Why we undertake phlebotomy</h3>
</li>
<li>
<h3>Safe phlebotomy procedure including basic anatomy and physiology , and draw technique</h3>
</li>
<li>
<h3>Equipment detail and how to assemble and use</h3>
</li>
<li>
<h3>Infection prevention and control</h3>
</li>
<li>
<h3>What goes in what bottle</h3>
</li>
<li>
<h3>Order of tests taken</h3>
</li>
<li>
<h3>Labelling and documentation</h3>
</li>
<li>
<h3>Overcoming difficult veins</h3>
Practical afternoon where learners will be encouraged to attempt technique in simulated set up – small groups working together on a simulation arm , supervised practice and help solving any concerns – with the aim that learners will feel confident with the correct procedure to apply tourniquet and palpate the veins &nbsp;and be successful on the simulated arm .
</li>
</ul>
<h3>Finish with policies and protocols , needlestick injuries care of the patient post phlebotomy, competency booklets and guidance re supervised practice</h3>
<h3>All learners MUST have a nominated supervisor who will assess their practice and sign off their competency booklets</h3>

Phlebotomy 

Southwark PLT - Chronic PainAgenda:13:00 - 13:05 - Introduction &amp; Welcome to the PLT with Linda Drake13:05 - 13:20 - The difficulties for primary care staff when addressing the needs of their pts living with chronic pain with Dr Raj Nair.13:20 - 13:50 - PEACS Talk with Case Study's and Q&amp;A with Dr Safraz Jeraj13:50 - 14:10 - Primary Care staff engagement in research to improve care for local population with Dr Rachna Chowla.Pain Register and Born in SE Project with Professor Mark Ashworth14:10 - 14:20 - GetUBetter Talk and Chronic Pain Management with Emily Fitzgerald and Cristiana Rodrigues14:20 - 14:30 - Q&amp;A

Southwark PLT - Chronic Pain

A drop in session for those who have already completed SSSA Training. An opportunity to ask questions and get support about student placements

SSSA Drop In 

As you are aware as a smear taker you need to do an update every three years. This is an essential session as it will ensure you are kept up to date with all the latest cytology information. It is important that you attend and please keep your cameras on throughout as this is a mandatory session

Cytology Update

As key leaders in the healthcare setting, you play a crucial role in the successful operation of your practice, ensuring that patient care is delivered efficiently and effectively.
Together, we will explore best practices, share real-world experiences, and empower you to lead your practice toward excellence in both patient satisfaction and operational performance.
This unique and bespoke course has been written and designed for individuals in General Practice and is based upon the principles of primary care, for anyone who has been promoted to the role through promotion or for managers who are keen to take a holistic refresher course.
&nbsp;The course is made up of 5 face to face modules, held monthly covering:
<ul>
<li>&nbsp; &nbsp; &nbsp; &nbsp;Working in General Practice, past, present and future&nbsp; &nbsp; </li>
<li>&nbsp; &nbsp;The Manager and their Practice</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Commissioning and ICB / ICS infrastructure</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing people and self-management</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Overview of practice finance</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regulation and compliance in General Practice</li>
<li>&nbsp; &nbsp; &nbsp; Premises – financial complexities and legal obligations</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clinical governance and safeguarding service delivery</li>
<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing in a climate of finite resources</li>
<li>&nbsp; &nbsp; &nbsp;&nbsp;Development in facilitating and supporting practice development</li>
</ul>
This is a 5 day course and it is expected that you attend all 5 days. Please see below the dates for this course:
Day 1 - Tuesday 22nd October&nbsp;
Day 2 - Tuesday 26th November&nbsp;
Day 3 - Tuesday 17th December&nbsp;
Day 4 - Tuesday 14th January&nbsp;
Day 5 - Tuesday 25th February

The Essentials of Practice Management 

Team members will learn about relevant employment law and CQC guidance regarding referencing and compliance. Team members will look at some concerning case studies where health care practitioners have not been referenced properly, and in extreme cases where qualifications and compliance information have been falsified by third parties before this information has been uncovered much further down the line
&nbsp;Content includes:
• Types of reference
• How to take references on candidates that actually mean something including best questions to ask
• Who should check the compliance information and certifications of candidates
• Looking for themes across multiple references
• Options if you are unsure about a candidate

Strong Due Diligence and Referencing

This course will cover: <ol> <li>Prevalence and epidemiology</li> <li>Anatomy and Physiology recap</li> <li>Treatment steps from Diagnosis using latest guidelines – NICE & CESEL including diet and lifestyle</li> <li>The importance of ACR monitoring</li> <li>Why is it paramount to control the blood pressure and cholesterol?</li> <li>Investigations and monitoring - hints and tips</li> <li>Non-pharmaceutical and pharmaceutical Intervention</li> </ol>

Diabetes

The session will look like this:13:30-14:15 - SSSA Update 14:30-15:30 - Break out rooms for your peer review<ul class="tight" data-tight="true"><li>Each person to do a 10-minute micro teaching session, it needs to be something simple such as inhaler technique/typo rules or driving rules for diabetes/side effects of a medication etc. </li></ul>

SSSA Update

PLEASE NOTE- THIS TRAINING WILL BE HELD ON ZOOM DETAILS OF THE EVENT WILL BE RELEASED NEARER TO THE TIME&nbsp;
Throughout this highly interactive half-day course*, delegates will be provided with a digital exercise manual covering cracking the code to medical terminology, common blood tests, acronyms &amp; abbreviations. Delegates will have access to relevant and up to date documents, videos, and links on the CMT Clarimed Training website following completion of this course.
Suggested delegates: All Non-Clinical Staff
Course Objectives:
<ul>
<li>Understand how medical terminology is constructed</li>
<li>Learn common medical suffixes, prefixes and root terminology</li>
<li>Identify hospital departments</li>
<li>Recognise medical acronyms and abbreviations</li>
</ul>

Medical Terminology 

Content includes:
• Open forum for team members to share challenges with the trainer and the wider team
• Group workshop activities to help offer practical solutions to current, real-world challenges
• Sharing of best practice
• Further examples of how to put the recruitment theory into practice
• Case studies from other organisations showing how they have solved similar challenges
• Recap of any relevant areas of training specific to current issues

Recruitment Challenges - Drop in Session

This informative session will afford managers, and all those with line management responsibilities, the opportunity to refresh their understanding of the sections of the NHS pension scheme, associated benefits and allowances linked to the scheme. The session will also explain the McCloud remedy.
Objectives
<ul>
<li>Overview of the 1995, 2008 and 2015 sections of the scheme and their peripheral benefits</li>
<li>The McCloud judgement, the implications and timeframes for remedy</li>
<li>Explanation of the annual allowance and lifetime allowance</li>
<li>Overview of 24-hour retirement and partial retirement and how this affects pensions</li>
</ul>
Designed for All staff with management responsibilities

NHS Pensions for PM's

Wednesday 6th November and Wednesday 13th November
This course is delivered over two sessions and both need to be attended in order to receive your certificate
Further Medical Terminology Course
For all HCAs and non-clinical staff, it is advisable to attend the Medical Terminology Foundation Training prior to attending this course.
This is an essential course for all individuals who have not had a formal medical training but work with or alongside the medical profession. This courses ‘cracks the code’ to medical terminology. Course content examines word construction such as root, prefix and suffix components. Many games and exercises are used to make this course fun and stimulating. This course helps with the understanding of medical referral letters, medical notes, read coding and medical summarising.
This course is can be either 1 day face to face, or held over 2 x 3 hour sessions online.
Course Objectives:&nbsp;
At the end of this workshop, delegates will be able to:
<ul>
<li>Identify root terminology relating to:
<ul>
<li>ENT and Respiratory conditions</li>
<li>Cardiology/ General medicine</li>
<li>Orthopaedics</li>
<li>Gastroenterology and general surgery</li>
<li>Gynaecology and Obstetrics</li>
<li>Urology</li>
<li>Oncology</li>
</ul>
</li>
<li>Recognise abbreviations relating to the above medical specialties</li>
<li>Match medical suffixes and prefixes with correct meanings</li>
</ul>

Further Medical Terminology 2 Day Course

Diabetes Update&nbsp;
<div>
Including: Case studies with Dr Danielle Lewis KPI update with Michelle Barratt Diabetic footcare workshop with the Podiatry team Insulin workshop with the DSN team
</div>

Bromley Diabetes Update 

Diagnostic criteria, signs and symptoms of common types of personality disorders including; Emotionally Unstable Personality Disorder, Dissocial (Antisocial) Personality Disorder, Narcissistic Personality Disorder, Obsessive-Compulsive Disorder, Avoidant Personality Disorder, Dependent Personality Disorder. The session will also explore the biological, psychological and social causes of personality disorders as well as the treatment options available.

Personality Disorder 

Assessment of Skin Cancers in Primary Care

Depot injections in psychiatric care including; rationale, 'typical' and 'atypical' depot injections, storage requirements, side effects of antipsychotic depots and assessment tools, four injection sites considered, risk reduction from human error when administering depot injections, calculations of depot injections using appropriate formula method, handling newer generation depot injections and older generation ampoules, Z track technique, and land marking for injection sitesThere will be an additional half an hour at the end where the trainer will stay for any additional questions/discussions.

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