Care Certificate

The Care Certificate is an identified set of 15 standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

We are committed to developing the healthcare workforce from new starters to existing staff, and to encourage Continuing Professional Development (CPD) across all roles. Introduction of the Care Certificate for Health Care Assistants (HCAs) will equip them with the knowledge and skills they need to provide safe and compassionate care. We are working with HCAs and their practices across South East London with the aim that all HCAs will be supported to complete the Care Certificate.

SELWDH's Care Certificate Course

South East London Training Hub provides a 3-day course for non-registered staff (administrative, reception, HCAs) currently working in Primary Care in South East London. During this 3-day course, you will cover all 15 of the Care Certificate standards. These are:

• Understand your role
• Your personal development
• Duty of care
• Equality and diversity
• Work in a person centred way
• Communication
• Privacy and dignity
• Fluids and nutrition
• Awareness of mental health, dementia and learning disability
• Safeguarding adults
• Safeguarding children
• Basic life support
• Health and safety
• Handling information
• Infection prevention and control

ALL 3 DAYS MUST BE ATTENDED

See our Courses page to find the next available course and register.